S H I P P I N G P O L I C Y

we make it a priority to get each and every order out within two to three days. we want to put our product in your hands in the shortest amount of time.

currently we only ship within the Continental U.S.

overview

- We TYPICALLY USE USPS priority, depending on the SIZE AND weight of your package. Our USUAL processing time is 2-3 business days, AFTER WE RECEIVE YOUR ORDER.

- WHILE WE’RE PREPARING YOUR ORDER, you will receive a tracking number. This number will provide you with detailed TRANSIT information, AND EXPECTED DELIVERY DATE.

delayed or lost packages

- If you Have not received your ORDER BY the estimated date of delivery, YOU have two options:

- (1) You can file a “Missing Mail” search with USPS. To do this, go to MissingMail.USPS.com, REGISTER OR SIGN IN TO YOUR USPS ACCOUNT AND FOLLOW THE PROMPTS.

- (2) Or let us know that you have not received your package. If you choose THIS OPTION, we will file the missing mail claim for you. It can take 7-14 days for missing packages to be located. If the package is not located within 30 days, we will PROCESS a full refund.

- If your tracking number shows that your package was “Delivered,” but you did not receive it, please do the following:

- (1) verify that you provided the correct shipping address,

- (2) contact your local post office and provide them with the tracking number to see if the package is being held.

- PLEASE NOTE, We do not investigate or provide refunds for orders that are marked "Delivered" by THE CARRIER. IE: USPS, FEDEX, UPS.

H O W   C A N   W E   H E L P ?